Frequently Asked Questions

Follow your order on our Track & Trace page

At Brivano, paying is always easy and secure. We accept iDEAL, Bancontact, credit cards, and Klarna. With Klarna, you can choose to pay immediately, pay later, or pay in installments. All our payments are secured with TLS encryption, so you can shop worry-free.

Free shipping on all orders.

We aim to get your order to you as quickly as possible. The average delivery time is between 7 and 14 business days, depending on the product and the supplier.

There's a key reason for this: at Brivano, we consciously choose a more sustainable approach. Instead of fast shipments with a large environmental footprint, we work with a made-to-order and optimized shipping system . This means products are only shipped after you place an order. This prevents excess inventory, wasted resources, and unnecessary returns.

We also often combine shipments to reduce the number of transport movements, which helps lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can offer you unique products at a competitive price.

We greatly appreciate your patience and promise the wait will be worth it.

View our returns policy here .