Order and delivery
Order & Delivery
On this page you will find all the information about placing and receiving your order at Brivano.
Delivery time and processing
We strive for the best possible balance between price and quality. To achieve this, our products are shipped directly from the supplier. This saves on transport, storage, and packaging, which we translate directly into fair prices for you.
Orders are processed within 1-3 business days. The average delivery time is 7-14 business days.
Free shipping
All orders enjoy free shipping . There's no minimum order value required. Your package will be delivered to your home free of charge.
Track your order
You'll receive a Track & Trace link as soon as your order is on its way. You can track your package online within 4 to 5 business days of placing your order.
Questions about your order?
Do you have a question? First, check our FAQ page. Is your question not listed? Feel free to contact us using the contact form. We'll respond within 24 hours.
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How can I track my order?
How can I track my order?
Follow your order on our Track & Trace page
What payment methods are there?
What payment methods are there?
At Brivano, paying is always easy and secure. We accept iDEAL, Bancontact, credit cards, and Klarna. With Klarna, you can choose to pay immediately, pay later, or pay in installments. All our payments are secured with TLS encryption, so you can shop worry-free.
What are the shipping costs?
What are the shipping costs?
Free shipping on all orders.
How long will it take for my order to be delivered?
How long will it take for my order to be delivered?
We aim to get your order to you as quickly as possible. The average delivery time is between 7 and 14 business days, depending on the product and the supplier.
There's a key reason for this: at Brivano, we consciously choose a more sustainable approach. Instead of fast shipments with a large environmental footprint, we work with a made-to-order and optimized shipping system . This means products are only shipped after you place an order. This prevents excess inventory, wasted resources, and unnecessary returns.
We also often combine shipments to reduce the number of transport movements, which helps lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can offer you unique products at a competitive price.
We greatly appreciate your patience and promise the wait will be worth it.
What is the return policy?
What is the return policy?
View our returns policy here .
If you have any questions, please contact us via the contact form below or via info@brivano.nl