Order and delivery
Ordering & Delivery
On this page, you will find all information about placing and receiving your order with Brivano.
Delivery time and processing
We strive for an optimal balance between price and quality. To achieve this, our products are shipped directly from the supplier. This saves costs on transport, storage, and packaging, which we directly translate into fair prices for you.
Orders are processed within 1-3 business days. The average delivery time is 10 business days.
Free shipping
For all orders, shipping is free. No minimum order value is required. Your package will be delivered to your home free of charge.
Track your order
As soon as your order is on its way, you will receive a Track & Trace link. From 4 to 5 business days after your order, you can track online when your package will be delivered.
Questions about your order?
Do you have a question? Please first check our frequently asked questions page. If your question is not listed there? Please feel free to contact us via the contact form. We will respond within 24 hours.
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How can I track my order?
How can I track my order?
Follow your order on our Track & Trace page
What payment methods are there?
What payment methods are there?
At Brivano, paying is always easy and secure. We accept iDEAL, Bancontact, credit cards, and Klarna. With Klarna, you can choose to pay immediately, pay later, or pay in installments. All our payments are secured with TLS encryption, so you can shop worry-free.
What are the shipping costs?
What are the shipping costs?
Free shipping on all orders.
How long will it take for my order to be delivered?
How long will it take for my order to be delivered?
We aim to get your order to you as quickly as possible. The average delivery time is between 7 and 14 business days, depending on the product and the supplier.
There's a key reason for this: at Brivano, we consciously choose a more sustainable approach. Instead of fast shipments with a large environmental footprint, we work with a made-to-order and optimized shipping system . This means products are only shipped after you place an order. This prevents excess inventory, wasted resources, and unnecessary returns.
We also often combine shipments to reduce the number of transport movements, which helps lower CO₂ emissions. With this approach, we contribute to a more sustainable world and can offer you unique products at a competitive price.
We greatly appreciate your patience and promise the wait will be worth it.
What is the return policy?
What is the return policy?
View our returns policy here .
If you have any questions, please contact us via the contact form below or via info@brivano.nl